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Workflow break check · question 12 of 13 · About your deal closed to billing

When a customer adds seats, changes plan or cancels mid-term, where is the change made?

A change made in one place has to travel to the other, and nothing carries it unless someone sets it up.

In the CRM, and it is sent to billing the agreed wayDirectly in billing; the CRM is updated later, if at allIn whichever tool is openThe rep quotes it by hand from a spreadsheet, then billing is editedI'm not sure

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